Terms Of Use

By becoming a customer of OutsourceLogos.com, you agree to be legally bound by these terms and conditions, including those terms and conditions incorporated by reference. OutsourceLogos.com reserves the right to modify these terms and conditions at any time by updating this page. You should visit this page periodically to review the Terms and Conditions, as they are binding to you.

Any reference made in these Terms and Conditions to products and services provided by OutsourceLogos.com shall include, but not be limited to, all text, images, photographs, designs, logos, graphics, Web sites, stationery designs (business cards, letterhead, and envelopes), brochure designs, marketing materials and advertising as well as any other products or services now or in the future offered by OutsourceLogos.com.

Satisfaction Guarantee & Revisions:
We work according to the design specifications completed by you during the order process and through email. 100% satisfaction guarantee entitles you to 1 free redraw if you are not completely satisfied with your first set of concepts and must be requested within 72 hours of receiving your order. It is your responsibility to make sure that the email address provided can receive emails from OutsourceLogos.com. Free revisions entitles you to 5 revisions on your one selected concept/pose  unless otherwise discussed with your project manager. If no revisions or re-designs have been requested, you could be entitled to a  full refund or partial refund. Please contact your project manager for a review of your project to see if you qualify.

Initial Concepts & Revision requests: These shall be submitted via your account area. Revision and final requests will be delivered via your account. You are encouraged to provide all necessary feedback within the allotted number of revisions, as OutsourceLogos.com is under no obligation to make revisions beyond the number allotted for the specific product or service purchased. Upon the email notification, you have 10 business days to review the initial designs or provide feedback for revisions. If you fail to review designs and submit feedback within this 10 business day period, OutsourceLogos.com will assume that your project is complete and the project shall be deemed completed. Once a project is deemed completed, all logo design files are held for a period of no more then 10 days after which time OutsourceLogos.com will remove all completed files from its servers. OutsourceLogos.com is under no obligation to hold completed files in storage. If after 10 days customer requests files, OutsourceLogos.com is under no obligation to provide such files and there may be an additional charge to re-create the files after this 10 day period. OutsourceLogos.com reserves the right, in its sole discretion, to terminate all or a portion of the Service, at any time, with or without notice. In the event of such termination, OutsourceLogos.com will determine, in its sole discretion, whether you are entitled to any refund. Should you require additional revisions or services beyond the scope of the package purchased, you will be provided with a price list for such changes. OutsourceLogos.com will make such revisions upon additional payment. Once a concept has been approved and/or once finals have been requested and/or delivered, no further changes can be made/requested. If further revisions are requested after final files have been requested and/or delivered, there will be an additional fee to continue revising and to again reformat the final files. Finals are only delivered for one concept/pose. Additional concepts can be purchased for a fee as discussed and negotiated with your project manager.  Final delivered files are held on our servers for a period of no longer then 10 business days at which point in time they will be deleted and removed from our servers. OutsourceLogos.com in under no obligation to store & save files and it is the customers responsibilty to save all delivered files.


Ownership/Copyright
Your ownership rights under these Terms and Conditions are limited to the one Final Design selected only and not all delivered or presented concepts/poses. All concepts, comprehensives, modification, or other preliminary materials, which are not selected by the Customer or are not included into the final delivery, remain the full property of OutsourceLogos.com. OutsourceLogos.com is not responsible for assuring the originality of any work delivered, and that it is your full responsibility to research all artwork received before using it in any way. Furthermore, OutsourceLogos.com is not responsible for any legal difficulty of any kind incurred by using any service purchased from us.

Trademarks and Service Marks
OutsourceLogos.com shall have no obligation or duty to perform trademark, service mark or copyright searches or inquiries, or the like, in order to validate the propriety or legality of the Final Design. No trademarks, copyrights, or service marks in or to any Final Design are being conveyed under these Terms and Conditions.

Ideas and Materials Provided by Customer
Any idea or material, including but not limited to, images, photographs, graphics, composites, sketches, drawings, text and illustrations supplied by you for inclusion, incorporation and/or addition into the design are your property, and you warrant that you have taken the necessary steps to acquire the permission of the legal copyright and/or trademark holder for the use thereof. You agree to indemnify OutsourceLogos.com in the case that the supplied materials are found to be infringing on the copyright, trademark or intellectual property claims of the legal owner of this material

Refund Policy
OutsourceLogos.com is committed to do our best to meet your expectation. You are entitled to a refund less an administration fee of $5 per concept/pose under the following conditions: You have requested the refund within 5 business days of our sending the initial design concepts to you to review and have not given us instructions to redesign or to continue to work on revisions of the inital design concepts that have been sent to you.


Order Acceptance and Cancellation.
OutsourceLogos.com retains the right in its sole discretion, to refuse and refund any projects or content that is explicitly adult in nature, or deemed inappropriate by OutsourceLogos.com. We shall have the right (but not the obligation) to pre-screen, refuse or remove any project and/or user provided content that violates these Terms and Conditions or is otherwise objectionable, including, without limitation, projects or content that is illegal, obscene, indecent, and defamatory; incites religious, racial or ethnic hatred; or violates the rights of others. We reserve the right after acceptance of your order to cancel, terminate, or otherwise cease work on your order for any reason and at any time without notice, whether or not your credit card has been charged or if payment has otherwise been received by us.

Electronic Communications.
When you become a Customer of OutsourceLogos.com you consent to receive, via email or otherwise, status notifications, a newsletter, and carefully selected special offers and promotions for certain products and services that could be of value to you. We will communicate with you by emails and by posting information or notices via the OutsourceLogos.com Web site. You agree that all agreements, notices, disclosures and other communications that OutsourceLogos.com provides to you electronically satisfy any legal requirement that such communications be in writing.  

Indemnification
You agree to indemnify and hold OutsourceLogos.com harmless against any and all claims, demands, regulatory proceedings, and all damages, costs (including, without limitation, settlement costs), and expenses of any kind whatsoever (including, without limitation, reasonable attorneys fees) directly or indirectly arising from or relating to our agreement or OutsourceLogos.com provision of products or services to you including, but not limited to, (i) you use or misuse of any product or service supplied by us or third parties through us approved by you or any materials or information supplied by you; (ii) any products, services or activities undertaken by OutsourceLogos.com on your behalf; or (iii) your sale of its products and services or other operation of its business. Legal Disputes You hereby agree and consent to venue in Toronto, Ontario, Canada in the event of any legal action regarding these Terms and Conditions or of any copyright enforcement issues.

Affiliates & Resellers:

Combining affiliate discounts and reseller discounts is prohibited and will result in all affiliate commissions being declined, held and could result in the removal from our reseller program and affiliate program. Any concepts and finals delivered that are found to have been purchased by combining discounts remain the ownership of OutsourceLogos.com until the remaining outstanding balance for the difference is paid in full.